Privacy Policy

01About This Policy

This Privacy Policy applies to your use of https://orioncrest.com/ (the “Website”) and explains what personal data we collect, why we collect it, how we store and use it, who we may share it with, and what rights you have over it.

This Policy covers your interactions with our Website only — not any third-party websites you may access through links on our pages. Those sites operate under their own privacy policies, which we encourage you to review.

By continuing to use the Website, you accept the terms of this Privacy Policy.

02Data Controller

The entity responsible for your personal data is OrionCrest Smart Solutions LTD, Peiraios, 30 1st floor, Flat/Office 1 Strovolos, 2023, Nicosia, Cyprus.

03What Data We Collect

We process two categories of personal data:

Data you provide directly — information you submit when completing forms, responding to emails, or reporting issues. This may include your full name, email address, company name (where applicable), and details about the services you require.

Data collected automatically — when you visit the Website, we automatically collect certain technical information through essential cookies, including data on visitor numbers, geographic regions, and page activity.

04Cookies

We use only essential cookies — no tracking or advertising cookies. These small files help the Website function properly by remembering your preferences and recording basic activity such as visitor counts, geographic regions, and page views.

You will be asked to consent to cookies on your first visit. You may also manage or disable cookies at any time through your browser settings, though doing so may affect certain Website features.

05How We Use Your Data

We use your personal data for the following purposes:

• Operating the Website — providing access to features and ensuring reliable performance.
• Personalising your experience — adapting the Website to your preferences and activity.
• Analysis and improvement — understanding how users interact with the Website and informing the development of new features.
• Communications — sending service updates, technical notices, and promotional content where you have given consent.
• Legal compliance — meeting applicable legal and regulatory obligations.

If we ever need to use your data for a purpose not covered above, we will inform you in advance and proceed only where permitted by law or with your explicit consent.

06Sharing Your Data

We share your data with third parties only in the following circumstances:

• Service providers — we may engage third-party companies to help us operate the Website. These providers are bound by contractual obligations to keep your data confidential and secure.
• Legal requirements — we may disclose your data when required by law, court order, or to investigate suspected fraud or unlawful activity.

We do not share your personal data with any other third parties without your explicit consent.

07International Data Transfers

Some of our operations may involve transferring your data to countries with different data protection frameworks. Where this occurs, we use safeguards approved by the European Commission — such as Standard Contractual Clauses — to ensure your data remains adequately protected.

08Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, disclosure, alteration, or loss. These measures include:

• Storing data in secure, industry-standard environments
• Restricting data access to authorised personnel only
• Applying encryption where appropriate

09Your Rights

You have the following rights in relation to your personal data:

• Access and correction – you may review and update your information at any time.
• Erasure — you may request deletion of your data by emailing [email protected]. In some cases, we may be required by law to retain certain information for a period of time, after which it will be erased.
• Objection or restriction – you may object to our use of your data or request that we limit how it is used by contacting [email protected].
• Data portability – you may request a copy of your data in a portable format by emailing [email protected].

10Legal Basis for Processing

For EEA residents: We process your data only where you have given consent, where processing is necessary to provide our services, or where we have a legitimate interest that does not override your privacy rights.

For California residents: Under the California Consumer Privacy Act (CCPA), you have the right to:

• Know what personal data we collect, how we use it, and with whom we share it.
• Access the specific details we hold about you.
• Delete your personal data, subject to certain exceptions.

To exercise any of these rights, contact us at [email protected]. We do not sell personal data as defined under the CCPA.

Under the California Shine the Light Law, you may also request, once per year, a list of the categories of data we have shared with third parties for their own direct marketing purposes in the preceding calendar year, along with their contact details. Submit your request to [email protected].

11Updates to This Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices or applicable law. Where changes are material, we will notify you via the Website or email. The current version is always available on this page. Continued use of the Website following any update constitutes your acceptance of the revised Policy.

12Contact Us

For questions about this Privacy Policy or our data practices, please reach out:

[email protected]
OrionCrest Smart Solutions LTD, Peiraios, 30 1st floor, Flat/Office 1 Strovolos, 2023, Nicosia, Cyprus